Peak periods are a challenge - but what if you're in charge of everybody's peak sales period? Mattie Toia of Shopify, explains how the company handles peaks that make Everest look like a molehill.
The end of the year is peak sales time, extending from Black Friday in November to the sales in January. Mattie Toia, VP of infrastructure at ecommerce platform Shopify, explains how the platform handles this “peak of peaks."
Tom and Mattie discuss the role of resilience, game-day simulations and the use of real-time data visualisation tools, as well as diving into how AI is transforming e-commerce.
And finally, there's an answer to the big question: is Black Friday a bigger peak than Christmas?
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