AI, especially gen-AI, is all the rage. In this episode Tom talks to ex-Very Group CIO Matt Grest about how the online retailer implemented it - and why - at scale.
AI, especially gen-AI, is all the rage. In this episode Tom talks to ex-Very Group CIO Matt Grest about how the online retailer implemented it - and why - at scale.
Matt talks about how he successfully adopted gen-AI, how he brought colleagues along for the ride, and how IT leaders can clamp down on AI shadow IT.
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