THG's Joanna Drake shares how she led a sweeping infrastructure transformation - slashing costs, power usage and fraud — while keeping global e-commerce running without a second of downtime.
In this episode of Ctrl Alt Lead, Tom speaks with Joanna Drake, CIO and now also CTO at THG (The Hut Group), about the company’s radical IT modernisation journey.
Facing rapid growth, fragmented storage, and escalating demands for AI and machine learning, Jo led a transformation of THG’s global infrastructure with zero downtime. She discusses the strategic decision to partner with Pure Storage, the unexpected stress test that cemented that relationship, and the results that followed - including 80% power savings and a 90% fraud reduction thanks to THG's self-built Detect platform.
Jo also shares her unconventional approach to vendor selection, the value of cultural alignment, and advice for IT leaders building strategic partnerships.
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